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HOW TO KEEP YOUR ACCOUNT SAFE
SchindlersX follows strict internal security practices aimed at keeping your tokens safe, which we have detailed here. It is however important that you also take certain precautions to ensure that you are the only person with access to your account. If someone gains access to your account, your tokens may be at risk.
Please read these terms carefully before using the SchindlersX because they affect your legal rights and obligations.
SchindlersX relies on your email address and phone number for communication with you. If someone gains unauthorised control over these, they could potentially gain access to your SchindlersX account. It is therefore important to make sure that you have strong security on your email and SchindlersX accounts.
This is when you are tricked into revealing personal information, such as usernames, passwords or other sensitive information. Phishing can take many forms, for example:
2.1 Emails: You may receive an email that appears to be from SchindlersX but was actually sent by a scammer, asking you for information or leading you to a fraudulent website.
2.2 Phishing websites: These websites are set up to look like SchindlersX"s website, but everything entered there (like your username and password) gets recorded in order for scammers to access your actual SchindlersX account.
2.3 Phone scams: Someone may call you, pretending to be from SchindlersX, asking you to provide your username, password and other information.
2.4 SMS / instant messaging scams: A fraudster will send you a message purporting to be from SchindlersX and prompting you to share sensitive information.
2.5 SchindlersX will never call, email or SMS/instant message you and ask you for your password.
This is an advanced method where scammers gain access to your devices through sophisticated software programs that allow them to take control of your computer, steal your passwords or other sensitive information.
This is when someone obtains access to your personal information and pretends to be you in order to open an account in your name and/or transact on your account. Identity theft may occur when your identification document, passport or other information is stolen.
5.1 Strong password security: Use a unique, strong password with at least 16 characters and never share it or reuse it on other websites.
5.2 Enable two-factor authentication (2FA): This is an added level of security that requires a unique code every time you log in.
5.3 Protect your email account: Keep your email account secure to ensure that nobody can access your SchindlersX account.
5.4 Don"t share sensitive information: SchindlersX employees will never ask you for your password, 2FA code, or one-time pins.
5.5 Check the URL: Ensure that you are on the correct SchindlersX URL - www.schindlersx.io.
5.6 Check the email domain: Communication from SchindlersX will come from an official @schindlersx.io email address.
5.7 Lock your account: If you suspect your account has been compromised, lock it immediately and contact support.
6.1 Consider using a dedicated device for your SchindlersX account.
6.2 Be cautious about sharing information about your SchindlersX holdings publicly.
6.3 Regularly review your account activity and transaction history.
6.4 Understand the specifics and risks of the real-world assets being tokenized.
7.1 If you believe your account has been compromised, email [email protected] as soon as possible.
7.2 In rare cases of confirmed fraud, we will promptly issue a new token with the same value and uniqueness.
7.3 Future revenues from the stolen token will flow to your new token.
7.4 SchindlersX cannot be held responsible for losses due to these attacks, but we will assist you.
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CUSTOMER PROTECTION
COPYRIGHT 2024 - SCHINDLERS DIGITAL ASSETS. ALL RIGHTS RESERVED.
Trusted. Safe. Secure.
SCHINDLERS DIGITAL ASSETS (PTY) LTD IS THE OWNER OF
SCHINDLERSX AND IS A REGISTERED LICENSED FINANCIAL
SERVICE PROVIDER, REGISTRATION NUMBER 53789
SCHINDLERSX PROVIDES NO WARRANTIES OF WHATSOEVER NATURE IN RELATION TO THE INVESTMENTS LISTED ON THE PLATFORM. THE INFORMATION IS PROVIDED BY THE PROJECT OWNER AND IS NOT INTENDED TO BE, AND SHOULD NOT BE CONSTRUED AS, INVESTMENT ADVICE, FINANCIAL ADVICE, LEGAL ADVICE, OR ANY OTHER FORM OF ADVICE. SCHINDLERSX AND THE PROJECT OWNER ARE NOT LICENSED FINANCIAL ADVISORS OR INVESTMENT PROFESSIONALS, AND THE INFORMATION PROVIDED SHOULD NOT BE RELIED UPON FOR MAKING INVESTMENT DECISIONS. ALL DECISIONS RELATED TO INVESTMENT SHOULD BE MADE AFTER CONSIDERING PERSONAL CIRCUMSTANCES, CONDUCTING APPROPRIATE DUE DILIGENCE, AND SEEKING ADVICE FROM QUALIFIED FINANCIAL ADVISORS.
