Welcome to Aviva Emberton, an exceptional investment opportunity within the prestigious Emberton Estate, Hillcrest in KwaZulu – Natal – facilitated by Brix. This development offers a range of studio to two-bedroom apartments, ideally situated close to schools and featuring extensive amenities such as Ray’s Kitchen, a swimming pool, tennis court, cricket nets, and scenic walking trails. With the first phase 90% sold and further phases underway, Aviva represents a promising investment in a premium, high-demand area.
Investors enjoy the security of a very low-risk investment and the comfort of knowing their capital contributes to acquiring high-quality residential property. Experience the ease of investment with Brix’s transparent and structured limited partnership, ensuring every stakeholder enjoys potential returns from rental income and capital gains, securely delivered directly to your digital wallet. Join us in this venture and secure your future with Aviva Emberton.
Brix has identified an apartment, unit 3007 on the ground floor in Aviva, Emberton Estate as the property for this investment.
Brix has identified the Property as a qualifying property following the investment analysis in terms of the investment criteria set out above, it achieved the scores set out in the scoring following INVESTMENT RATING TABLE:
Investment model
This investment opportunity offers token holders a unique proposition where each token holder becomes a limited partner in a limited partnership. An “en commandite” partnership, also known as a limited partnership, is a type of business structure where there are two types of partners:
a general partner and limited partners. This structure will be used to manage and invest in the Aviva Property. Below is a simple summary of how it works:
General partner (Brix):
Handles daily decisions, property management, tenant acquisition, and strategic choices, including potential sale post a five-year tenure. Brix, while being the primary decision-maker with unlimited liability, can delegate its role to a management company.
Limited partners:
These partners are passive investors who contribute to the purchase of the Aviva Property but have limited involvement in its management. Limited partners’ liability is restricted to the amount of their investment. Brix is offering you the opportunity to be a limited partner.
Investment:
The limited partners contribute to the raise, which will be utilised to purchase the Aviva Property. Limited partners share in the profits generated from the rentals of the Aviva Property and the subsequent sale of the Aviva Property after 5 years based on their pro rata percentage, but they are not directly responsible for the partnership’s obligations. These benefits are airdropped to the limited partners wallets directly by way of smart contracts.
Lock in Period:
The capital investment made by any Investor shall be locked in for a period of 2 months from the offering open date (“Lock-in Period”) to enable the Project Owner to achieve the full Total Target Raise. If the Total Target Raise is not met by the expiry of the Lock-in Period, each Investor will have the option to either:
a) claim a full reimbursement of the capital invested, less any applicable transaction fees, or
b) elect to keep their capital locked in for an additional period, to allow the Project Owner further time to meet the full Total Target Raise.
In the event the Total Target Raise is achieved after this additional period, the economic benefits received from the Property will be distributed to the Investors after the Property has been developed and sold (which period is anticipated to be 12 – 18 months from such date that the Total Target Raise is achieved or such longer date as the developer may require).
If the Total Target Raise is not met after the additional period, the Investor will be entitled to a full reimbursement of the capital invested, less any applicable transaction fees.
To the extent that the Total Target Raise is not achieved during the Lock In Period, the tokens shall be locked again from such date for a further period in which to develop the Aviva Property (which period is anticipated to be 12 -18 months from such date that the Total Target Raise is achieved or such longer date as the developer may require).
SCHINDLERSX COMPLAINTS MANAGEMENT FRAMEWORK
Schindlers Digital Assets (Pty) Ltd (“SDA”) is the owner of SchindlersX
This framework establishes SDA’s structured approach to managing all complaints, whether from customers or employees, aiming to address and resolve issues promptly, equitably, and efficiently.
To create a harmonized process for identifying, reporting, investigating, and resolving both external and internal complaints, ensuring adherence to regulatory standards and promoting a culture of openness and improvement.
The core principles guiding this framework include fairness, accessibility, confidentiality, responsiveness, and a commitment to continuous improvement.
This framework applies to complaints received from customers and employees regarding SDA’s products, services, workplace environment, or conduct.
Complaints Officer: Appointed to manage the complaints process, acting as a central point of coordination for both customer and employee complaints.
Human Resources (HR): Handles all internal employee complaints, working closely with the Complaints Officer to ensure consistency.
Senior Management: Reviews escalated complaints and oversees the implementation of systemic improvements based on feedback.
Multiple Channels for Submission: Both customers and employees can submit complaints through various channels, including email or in-person meetings.
Acknowledgment: Every complaint is acknowledged within one working day, with complainants receiving a reference number for tracking purposes.
Centralized Register: All complaints are logged into a centralized system that categorizes them based on nature, urgency, and severity.
Triage System: Complaints are triaged to determine the appropriate pathway and urgency for resolution.
Impartial Investigation: An impartial investigation is conducted for each complaint to ascertain facts, gather evidence, and identify the root cause.
Employee Complaints: For internal complaints, HR ensures investigations are conducted with respect to privacy and in accordance with employment law.
Resolution Strategy: A clear resolution strategy is developed, tailored to the specifics of the complaint, with an aim for timely and satisfactory resolution.
Remedial Actions: Appropriate remedial actions are identified and implemented, which may include an apology, changes to processes or policies, retraining, or other corrective measures.
Ongoing Updates: Complainants are kept informed throughout the process, with transparency about investigation progress and expected timeframes.
Outcome Communication: A clear explanation of the outcome is communicated to the complainant, including any steps taken to resolve the issue.
Performance Monitoring: The effectiveness of the complaints management process is regularly monitored against KPIs, such as resolution times and satisfaction rates.
Reporting: Regular reports summarizing complaint trends, outcomes, and lessons learned are presented to management and relevant stakeholders.
Continuous Improvement Cycle: Data from complaints are analyzed to identify systemic issues and opportunities for improvement, feeding into a continuous improvement cycle.
Comprehensive Training: The complaints officer receives training on the complaints management process, including how to handle, escalate, and resolve complaints appropriately.
Skill Enhancement: Specific training is provided to those involved in managing and investigating complaints to enhance their skills in problem-solving, communication, and empathy.
Regulatory Alignment: The framework is designed to comply with all relevant consumer protection laws, employment laws, and industry regulations.
Regular Framework Review: The complaints management framework is reviewed annually, or more frequently if regulatory changes occur or in response to an internal review.
Transparency with Employees: Employees are informed about how to report concerns and are assured that complaints will be treated with respect and without retaliation.
Public Commitment: SDA publicly commits to high standards of customer service and a respectful workplace, underlining the importance of feedback and the value of complaints in driving improvements.
Once we have received your complaint containing all of the necessary detail, you can expect the complaint to be handled as follows:
16.1 A SDA Complaints Officer will be assigned to your complaint and will acknowledge receipt of your complaint within 3 business days, by email to the email address provided in your complaint.
16.2 If SDA Complaints Officer is able to resolve your complaint immediately, you will receive a Resolution Notice with feedback at the same time as the acknowledgement.
16.3 If the complaint is of a more complex nature and cannot be resolved immediately, the Complaints Officer will investigate the matter further. As part of the investigation, the Complaints Officer is entitled to request further information from you or require you to make written representations. The Complaints Officer will do his/her best to resolve the complaint and provide you with a Resolution Notice within 15 business days. If the complaint involves multiple issues and reasonably cannot be resolved within 15 business days, we will resolve it as soon as reasonably possible and will keep you updated on a regular basis.
16.4 A Resolution Notice will set out, when applicable:
16.6 If your complaint has not been resolved by the Complaints Manager to your satisfaction, you may be entitled to take external adjudicative action depending on the nature of your complaint.
Depending on the nature of the complaint, the country of origin, SDA entity involved or a number of other factors, you may be able to approach an external adjudicator to review a decision made by SDA regarding the outcome of your complaint. Before approaching a potential adjudicator, please allow SDA to investigate and reply to your complaint first by following process outlined in this Complaints Policy.
If there are external adjudicative options available to you, the Complaints Officer will do his/her best to bring these to your attention but this does not exclude you from taking any steps yourself. Please be advised that there might be deadlines applicable to filing any action or specific conditions which apply to your complaint.
We draw your attention to the fact that, if you wish to institute legal action against SDA regarding the outcome of your complaint, you must do so within 1 year after the date on which the final decision is communicated to you by the Complaints Manager.
SDA’s complaints management framework is integral to its commitment to operational excellence, customer satisfaction, and employee engagement. By addressing complaints through this comprehensive and responsive system, SDA demonstrates its dedication to upholding high standards of service and fostering a positive and productive work environment.
SCHINDLERSX COMPLAINTS MANAGEMENT FRAMEWORK
Schindlers Digital Assets (Pty) Ltd (“SDA”) is the owner of SchindlersX
This framework establishes SDA’s structured approach to managing all complaints, whether from customers or employees, aiming to address and resolve issues promptly, equitably, and efficiently.
To create a harmonized process for identifying, reporting, investigating, and resolving both external and internal complaints, ensuring adherence to regulatory standards and promoting a culture of openness and improvement.
The core principles guiding this framework include fairness, accessibility, confidentiality, responsiveness, and a commitment to continuous improvement.
This framework applies to complaints received from customers and employees regarding SDA’s products, services, workplace environment, or conduct.
Complaints Officer: Appointed to manage the complaints process, acting as a central point of coordination for both customer and employee complaints.
Human Resources (HR): Handles all internal employee complaints, working closely with the Complaints Officer to ensure consistency.
Senior Management: Reviews escalated complaints and oversees the implementation of systemic improvements based on feedback.
Multiple Channels for Submission: Both customers and employees can submit complaints through various channels, including email or in-person meetings.
Acknowledgment: Every complaint is acknowledged within one working day, with complainants receiving a reference number for tracking purposes.
Centralized Register: All complaints are logged into a centralized system that categorizes them based on nature, urgency, and severity.
Triage System: Complaints are triaged to determine the appropriate pathway and urgency for resolution.
Impartial Investigation: An impartial investigation is conducted for each complaint to ascertain facts, gather evidence, and identify the root cause.
Employee Complaints: For internal complaints, HR ensures investigations are conducted with respect to privacy and in accordance with employment law.
Resolution Strategy: A clear resolution strategy is developed, tailored to the specifics of the complaint, with an aim for timely and satisfactory resolution.
Remedial Actions: Appropriate remedial actions are identified and implemented, which may include an apology, changes to processes or policies, retraining, or other corrective measures.
Ongoing Updates: Complainants are kept informed throughout the process, with transparency about investigation progress and expected timeframes.
Outcome Communication: A clear explanation of the outcome is communicated to the complainant, including any steps taken to resolve the issue.
Performance Monitoring: The effectiveness of the complaints management process is regularly monitored against KPIs, such as resolution times and satisfaction rates.
Reporting: Regular reports summarizing complaint trends, outcomes, and lessons learned are presented to management and relevant stakeholders.
Continuous Improvement Cycle: Data from complaints are analyzed to identify systemic issues and opportunities for improvement, feeding into a continuous improvement cycle.
Comprehensive Training: The complaints officer receives training on the complaints management process, including how to handle, escalate, and resolve complaints appropriately.
Skill Enhancement: Specific training is provided to those involved in managing and investigating complaints to enhance their skills in problem-solving, communication, and empathy.
Regulatory Alignment: The framework is designed to comply with all relevant consumer protection laws, employment laws, and industry regulations.
Regular Framework Review: The complaints management framework is reviewed annually, or more frequently if regulatory changes occur or in response to an internal review.
Transparency with Employees: Employees are informed about how to report concerns and are assured that complaints will be treated with respect and without retaliation.
Public Commitment: SDA publicly commits to high standards of customer service and a respectful workplace, underlining the importance of feedback and the value of complaints in driving improvements.
Once we have received your complaint containing all of the necessary detail, you can expect the complaint to be handled as follows:
16.1 A SDA Complaints Officer will be assigned to your complaint and will acknowledge receipt of your complaint within 3 business days, by email to the email address provided in your complaint.
16.2 If SDA Complaints Officer is able to resolve your complaint immediately, you will receive a Resolution Notice with feedback at the same time as the acknowledgement.
16.3 If the complaint is of a more complex nature and cannot be resolved immediately, the Complaints Officer will investigate the matter further. As part of the investigation, the Complaints Officer is entitled to request further information from you or require you to make written representations. The Complaints Officer will do his/her best to resolve the complaint and provide you with a Resolution Notice within 15 business days. If the complaint involves multiple issues and reasonably cannot be resolved within 15 business days, we will resolve it as soon as reasonably possible and will keep you updated on a regular basis.
16.4 A Resolution Notice will set out, when applicable:
16.6 If your complaint has not been resolved by the Complaints Manager to your satisfaction, you may be entitled to take external adjudicative action depending on the nature of your complaint.
Depending on the nature of the complaint, the country of origin, SDA entity involved or a number of other factors, you may be able to approach an external adjudicator to review a decision made by SDA regarding the outcome of your complaint. Before approaching a potential adjudicator, please allow SDA to investigate and reply to your complaint first by following process outlined in this Complaints Policy.
If there are external adjudicative options available to you, the Complaints Officer will do his/her best to bring these to your attention but this does not exclude you from taking any steps yourself. Please be advised that there might be deadlines applicable to filing any action or specific conditions which apply to your complaint.
We draw your attention to the fact that, if you wish to institute legal action against SDA regarding the outcome of your complaint, you must do so within 1 year after the date on which the final decision is communicated to you by the Complaints Manager.
SDA’s complaints management framework is integral to its commitment to operational excellence, customer satisfaction, and employee engagement. By addressing complaints through this comprehensive and responsive system, SDA demonstrates its dedication to upholding high standards of service and fostering a positive and productive work environment.
Within a 5km radius of esteemed schools, trendy restaurants and bars as well as popular shopping malls.
Highly sought-after node within the upper Highway area
Close to Old Main Road and the M13 highway and right off the N3 highway. Less than 30-minutes away from Durban
These contemporary style units feature open-plan designs, natural light and top of the range fixtures and finishes.
Boasting a warm and vibrant atmosphere, these walk-up 3 storey apartment buildings offer ideal lock-up-and-go living.
Top-tier security – complete with a gatehouse featuring 24-hour guards, a vibrant community close by, and CCTV monitoring.
Capitalise on modern, new investments at Aviva Hillcrest! With favourable prospects for owners seeking a rental income from long-term tenants.
Investors seeking promising rental income should take note of Aviva Emberton’s estimated gross rental yields of up to 9.14% per annum. This development presents an attractive opportunity for those looking to generate a steady income stream from their investment, making it a compelling choice in the property market. As well as the peace of mind knowing Aviva Emberton is backed by a reputable developer. Collins Residential, a well-established and reputable developer known for delivering quality properties.
Collins Residential have created this opportunity to align with these objectives, offering an investment that combines modernity, security, sustainability, and potential for returns. In a competitive real estate market, Aviva Emberton distinguishes itself as a top choice characterised by affordability, reliability, and quality that is backed by the Collins Residential name; making it a compelling option for investors.
Our platform is a trailblazer in the property market, making the process more accessible, user-friendly, and online – a first in South Africa. With Brix, the once-distant dream of property investment is now a tangible reality for everyone.
Imagine being able to start your property investment journey with just R100. Brix makes this possible. Your financial starting point doesn’t limit your investment potential. Student, professional or just curious.
Our platform is designed with you in mind – straightforward, easy to navigate, and entirely online. Investing in property no longer means paperwork and legal jargon. With Brix, you can browse, select, and invest in properties with just a few clicks, all from the comfort of your home or while on the go.
Brix presents a strategic investment opportunity, recognising the high demand and rental appeal of this location, Brix has strategically acquired a one-bedroom, ground-floor apartment, known for its attractive yields and strong investor interest. Emberton Estate is a choice destination for property investment, not only because of its proximity to essential amenities and top schools which drive continuous rental demand but also due to its comprehensive facilities enhancing property values. This investment is designed to offer substantial returns through both capital appreciation and rental income, making it an ideal entry point for investors looking to diversify and strengthen their portfolios with minimal effort.
SCHINDLERS DIGITAL ASSETS (PTY) LTD IS THE OWNER OF SCHINDLERSX AND IS A REGISTERED LICENSED FINANCIAL SERVICE PROVIDER, REGISTRATION NUMBER 53789
